How We Think

Complying with the FCRA

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The Fair Credit Reporting Act (FCRA) was enacted in the 1970s to help consumers resolve inaccuracies in their credit report. Later, in 1996, it was expanded to include employment background checks, now defined under this law as consumer reports. Under the FCRA, employers using a third party to provide background checks on their employees must follow specific regulations and procedures as well as provide specific documentation to job candidates throughout the process. In this context, background checks can include credit reports, education and employer verification, criminal history reports, driving records, or drug tests, among other investigative reports. If an employer…

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Servant Leadership and Empowering Employee Success

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A term coined in the 1970’s, ‘servant leadership’ describes a person-focused style of leadership. A servant leader will put their employees and their community first. Rather than placing their focus on personal success, they strive to empower team success, putting the needs of their employees before their own.  While this style of leadership can feel extreme, studies show that it can be very successful. Large corporations, like Starbucks and Southwest, encourage their management teams to take a servant leadership approach. Servant leadership is revolutionary in its focus on a serve-first mindset, where management is consistently doing their best to serve…

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ADA Compliance: An Interactive Process

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The American Disabilities Act (ADA) is a federal law prohibiting the discrimination of individuals with disabilities in all aspects of public life. This includes transportation, school, work, and any other arena that is open to the public. For employers, compliance with the ADA means providing reasonable accommodation to employees living with disabilities. Any organization with fifteen or more employees must comply with any request for accommodations that does not cause undue hardship to the employer. Adequately complying with the ADA begins with education and understanding. Educate yourself of the ADA using resources such as the EEOC or the Department of…

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Toxic Employees and Protecting Your Team

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A good manager can make a team; in the same way, a toxic employee can break a team. We have all experienced toxic behavior in the workplace and understand that it can seep into the morale of the team, detracting from productivity and making the workplace less positive. As an employer, this is concerning. One toxic employee can affect organizational satisfaction, productivity, and ultimately your bottom line. Toxic employees are more than just difficult, they are disruptive. Knowingly or unknowingly, they spread discontent, causing conflict in the office, and making other employees uncomfortable or unhappy. Toxic behaviors can come in…

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